I understand that the Affordable Connectivity Program (ACP) is a temporary government program that reduces my internet bill.
PCs for People will NOT automatically renew my subscription during the benefit. I am responsible for applying for the benefit each month through this portal. I understand if I do not renew my subscription within 15 days after subscription expiration, I will be automatically de-enrolled from PCs for People under the ACP.
I understand that at the end of the program if I would like to continue service with PCs for People, I will be subject to their regular terms and unsubsidized rates starting at $15/month. Please note you will not be automatically billed and you are not obligated to continue a paid service after ACP ends.
I understand PCs for People’s regular refund policies will apply (seven business days for hotspot equipment and 30 days for computer purchases) and active enrollment in an ACP internet subscription with PCs for People is required to use the ACP $100 one-time device benefit computer credit.
Current Subscribers - Autopay/automatic renewal is not available for ACP. I understand that if autopay is currently enabled on my account it will continue to charge normal pricing. I agree that it is my responsibility to turn autopay off or use this site to renew my service with the ACP benefit before my auto payment would initiate.
I understand I can only have one internet account enrolled in ACP. In addition, I understand the $100 device credit is optional, if I choose to use it I will only use it once. If my hotspot is returned any ACP subsidized computer must be returned or I may choose to pay the amount of the ACP subsidy to keep the computer.
I consent that my personal information, including the last four of my social security number and date of birth, will be shared with the National Lifeline Accountability Database (NLAD). NLAD allows service providers to check on a real-time, nationwide basis whether a consumer is already receiving a Lifeline program-supported service including ACP.
By purchasing an internet subscription, hotspot, or computer using the ACP program, I intend to maintain my ACP enrollment with PCs for People for at least 30 days. I understand that any amount paid towards an internet device is a partial payment and PCs for People will utilize ACP funds to subsidize my device until it is paid in full.
I understand that I may obtain and apply the Affordable Connectivity Program-supported broadband service from any participating provider and offerings of my choosing at the same terms available to any household that is ineligible for the Affordable Connectivity Program.
I understand that I can file a complaint against PCs for People via the Commission’s Consumer Complaint Center regarding an Affordable Connectivity Program-supported service or difficulty enrolling with them.